COVID-19 Coronavirus Ticket Handling Instruction (US-ASIA)


COVID-19 Coronavirus Ticket Handling Instruction (US-ASIA)

 

Please be advised of the ticketing handling instructions below in response to the current Wuhan Coronavirus outbreak.

 

 1. Applicable Routes

  • US Departures to all Asian destinations (Including South Korea routes)

 

 2. Applicable Ticket Conditions

  • 988 ticket stock
  • To qualify for a reissue fee waiver, the ticket must be fully unused

 

 3. Applicable Dates

  •  Departure Date; Effective immediately ~ April 30th, 2020
  • Ticketing Date: On or before February 25, 2020

 

 4. Details

  •  Re-issue Penalty Waiver
    •  Permitted on first reissue only
    •  Difference in fare and tax will be collected
  • New outbound departure date must be on or before August 31, 2020
  • Ticket must be reissued within the ticket validity  

 

 5. Waiver Auth: 0KUHR18C (0 → Number Zero)

  • Please input the waiver auth in the tour code box (waiver code box) and the correct code to  avoid DMs.
  • If the waiver auth is applied in circumstances where the qualifications are not met, a DM will  be issued.

 

 6. For any other details, please contact your Sales Representative.