COVID-19 Coronavirus Ticket Handling Instruction (US-ASIA)

UPDATE:  COVID-19 Coronavirus Ticket Handling Instruction (US-ASIA)


Please be advised of the ticketing handling instructions below in response to the current Wuhan Coronavirus outbreak.
 

  1. Applicable Routes
    • US Departures to all Asian destinations (Including South Korea routes)
       
  2. Applicable Ticket Conditions
    • 988 ticket stock
    • To qualify for a reissue fee waiver, the ticket must be fully unused
       
  3. Applicable Dates
    • Departure Date; Effective immediately ~ April 30th, 2020
    • Ticketing Date: On or before February 25, 2020
       
  4. Details
    • Re-issue Penalty Waiver
    • Permitted on first reissue only
    • Difference in fare and tax will be collected
    • New outbound departure date must be on or before August 31, 2020 December 31, 2020
    • Ticket must be reissued within the ticket validity
       
  5. Waiver Auth: 0KUHR18C (0 → Number Zero)
    • Please input the waiver auth in the tour code box (waiver code box) and the correct code to avoid DMs.
    • If the waiver auth is applied in circumstances where the qualifications are not met, a DM will be issued.
       
  6. For any other details, please contact your Sales Representative.


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