COVID-19 “Special Reissue Fee Waiver” (For Future Sales)

COVID-19 “Special Reissue Fee Waiver”

Korean Air would like to offer a special waiver to protect customers purchasing tickets between March 10, 2020 and March 31, 2020 for future travel to any destination due to the Coronavirus situation.

  1. Applicable Route : All KE International Routes (All Region)
     
  2. Applicable Ticket : Revenue KE international ticket (180 ticket stock)
    • Including non-changeable/reissue tickets
    • Including KE Marketing/OAL Operating Codeshare flights
      • Based on KE Long Haul portion flights
      • [Example]
        1) ICN - (KE) - LAX - (AA) - SAN : Yes
        2) DFW - (AA) - ICN - (KE) - SGN : No
         
  3. Applicable Period
    • Ticketing Period : March 10, 2020 ~ March 31, 2020
    • Travel Date : March 10, 2020 ~ February 25, 2021
    • New Travel/Reissue Date : ~ February 28, 2021
       
  4. Waiver Detail
    • One-time reissue fee waiver
      • Waiver AUTH is applicable to all totally unused or/and partial used tickets
      • Ticket must be reissued on or before February 28, 2021
      • New travel must be rebooked no later than February 28, 2021
      • Any fare/tax/surcharge differences must be collected if Itinerary, Booking Class, Cabin Class, or Seasonality changes from the original ticket.
         
  5. Waiver AUTH : 0RCTFRWIHw

If you have any questions, please contact your sales representative or Agency Sales Support Desk.
Agency Sales Support Desk
Toll Free : +1-800-525-6311
Open Hours : 06:00 ~ 18:00 PST (MON~FRI / Closed on Holidays)
Email: SalesSupport@mail.koreanair.com

 

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