Waiver Notice for Involuntary Flight Cancellation due to COVID-19 (amendment 6/10/20)
Waiver Notice for Involuntary Flight Cancellation due to COVID-19
Please be advised of the ticket handling instructions for involuntary flight cancellations due to COVID-19 as below:
- Applicable Routes
- All routes operated by Asiana Airlines (OZ), including Codeshare flights
- All routes operated by Asiana Airlines (OZ), including Codeshare flights
- Applicable Ticket Conditions
- OZ (988) ticket stock
- OZ (988) ticket stock
- Effective Dates
- Departure Date: March 9, 2020 ~
April 30, 2020May 31, 2020July 31, 2020 - Ticketing Date: On/Before March 9, 2020
- Departure Date: March 9, 2020 ~
- Applicable Penalty
- Reissue
- Date change or Rerouting is allowed without collecting Fare and tax difference.
- Only flights operated by Asiana Airlines (OZ), excluding OZ codeshare flights, can be changed when the ticket is reissued for date change or rerouting.
- Refund
- Full refund is applied. (Including Non-Refundable Ticket)
- Full refund is applied. (Including Non-Refundable Ticket)
- Reissue
- Waiver AUTH: 0KLHR002 (0 = Number Zero)
- Remark
- For Involuntary Endorsement, please contact your Sales Representative.
- If the wavier auth is applied to the flight that is not cancelled, a DM will be issued.
⇒ ONLY applies to itineraries that include OZ “UN” segment. (Not other airlines UN segs) - Please input the waiver auth in the waiver code box (tour code box) correctly to avoid DMs.
- If you have any questions, please contact your Sales Representative.
End of Message
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