Notice of Change in Service Animal Guideline from/to the US

Notice of Change in Service Animal Guideline from/to the US

In accordance with the final rule from the U.S Department of Transportation (DOT), Korean Air will only accept trained service animals beginning February 1, 2021.

A service animal must be at least 16 weeks old and individually trained to do work or perform tasks for a person with a disability (physical or mental impairment).Korean Air accepts a maximum of two trained service animals per customer.

For more information about Traveling with Service Animals (Dogs Only), please refer to Korean Air homepage.

  1. Definition of Service Animal
    • Specifically task-trained service dog to assist a person with a disability
    • Service Animal & Psychiatric Service Animal (PSA)
    • * Emotional Support Animal (ESA) is no longer recognized as service animal, it will be treated as pets
       
  2. Required documentations
    • US DOT Service Animal Air Transportation Form
    • US DOT Service Animal Relief Attestation Form (Flights over 8 hours only)
    • Document submission is required and must be done by 48 hours before departure
    • Other documents other than DOT forms are not allowed
       
  3. Place in the cabin
    • On the passenger’s foot space floor or the lap
    • Not allowed to occupy other passenger's foot space
       
  4. Number : Maximum 2 service animals per passenger
     
  5. Others : Must be leashed or harnessed at all times

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