[Notice] Discontinuation of COVID-19 Special Reissue Fee Waiver 

*Expiration notice*

[Notice] Discontinuation of COVID-19 Special Reissue Fee Waiver 

Please note that "Reissue Charge Waiver Program" below will be expired from/on July 1st.  Tickets purchased from/on July 1st are not eligible for "Reissue Charge Waiver Program".

 

1.      Applicable Route : All KE International Routes (Included from Korea)

 

2.      Applicable Ticket : Revenue KE international ticket (180 ticket stock)

*  Including non-changeable/reissue tickets

*  Including KE Marketing/OAL Operating Codeshare flights

                                       - Based on KE Long Haul portion flights                                        [Example]

1)     ICN - (KE) - LAX - (AA) - SAN : Yes

2)     DFW - (AA) - ICN - (KE) - SGN : No

 

3.      Applicable Period

•      Ticketing Period : March 10, 2020 ~ June 30, 2022

•      Travel Date : On/After March 10, 2020 ~ 

•      New Travel/Reissue Date : Within the original ticket validity

- Totally unused ticket : One year from the original ticket issuance date - Partially used ticket : One year from the departure date (1st segment)

 

4.      Waiver Detail  One-time reissue fee waiver

-          Waiver AUTH is applicable to all totally unused or/and partial used tickets

-          Ticket must be reissued within the original ticket validity

-          New travel date must be within the original ticket validity

-          Any fare rule other than the reissue fee must be complied with original fare rule (Fare difference charge/refund, refund penalty, revalidation, etc.)

-          Any fare/tax/surcharge differences must be collected if Itinerary, booking class, cabin class, or seasonality changes from the original ticket

5.      Waiver AUTH : 2RCTFRWIHw

 

You may visit our Global Kalmate website to find the most updated information:

 https://kalmate.koreanair.com/global/s/

 

If you have any questions, please contact your sales representative or Agency Sales Support Desk

o Agency Sales Support Desk Email : SalesSupport@mail.koreanair.com