Handling Guideline for COVID19 Confirmed PAX

Please refer to the following TKT H/D guideline regarding COVID19 confirmed PAX.
1. Waiver AUTH : 3RCTFRWCCw


2. Application :
○ Ticket : KE International Flight Ticket (KE 180 STOCK)
- INDV Revenue/Bonus Ticket (including KE/DL JV applied DL FLT)
○ Passenger : COVID19 confirmed pax (including family members)
- In the case of onboard within 14days from COVID19 confirmed date
* Family members and COVID19 confirmed date requires proof document.


3. Applicable Period : 01JAN23 ~ 30JUN23


4. H/D Guideline
○ Reissue : reissue charge waived once (collection/refund of fare/mileage difference)
○ Refund : refund penalty waived
○ Ticket Validity : validity can be extended within 30days
- In case of expiration of ticket validity is within 14days from COVID19 confirmed date
※ The passenger of application of 'Comprehensive H/D Guideline for COVID-19 Tickets' can be applied existing guideline
❖   If you have any questions, please contact your sales representative or Agency Sales Support Desk.
▪ Agency Sales Support Desk Email : salessupport.us@koreanair.com