Notice of pre-automatic cancellation of waiting segments for GDS booking

Dear Travel Partners,
 
Please open the attached files for detailed information.
 
Best Regards,
 

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Please be informed that the KE waitlist procedure will be changed as follows, and please advise passengers when you make waitlist segments that waitlist segments will be canceled if the seats are not confirmed until 26 hours before the flight departure.

 

1. Changes

● Waitlisted segments will be canceled at 26 hours before the Flight departure

● Please note that If the ticket is associated with waitlist segments, the segments will not be canceled.

 

2. Effective Date : As of July 07, 2024 (July 08, 2024 in Korea Standard Time)

 

3. Requests for the Travel Agencies

● SSR elements "KE WAITLIST SEG CANCELS 26HR BEFORE DEP" will be updated to PNR when the waitlist segments are made.

● Please inform the passengers that if the waitlist segments are not confirmed by 26 hours before the flight departure, the segments will be canceled.

● GDS other than Amadeus will keep auto canceled waitlist segments as HX segments which requires a deletion. Please delete the remaining HX segments at least 24 hours before departure.

 

❖ If you have any questions, please contact your sales representative.