Notice of International Ticket Handling Charge Application

*Amendment*
Notice of International Ticket Handling Charge Application

Please be advised that Ticket Handling Charge policy has been updated as follows:

  1. Applicable Date : January 7, 2021 (Origin Ticket Issuance Date)
     
  2. Criteria
    •  Ticket Handling Charge will be collected when issuance and reissuance service for international ticket is provided manually through service center and airport service
       
  3. Amount 
    • Service Center/Airport Office: USD30.00*
    • Homepage/Mobile App: Free of Charge
    • * Ticket Handling Charge is charged in the currency of origin (departure)
    • * When purchasing a ticket in a currency different from the currency of the country of origin (departure), Ticket Handling Charge is applied with the exchange rate on the date of issuance/reissuance
       
  4.  Exemptions
    • First and Prestige Class tickets
    • Infants under 2 years old that do not occupy a seat
    • Issuing or changing domestic portion within international tickets
    • Reissue penalty waiver case including involuntary schedule change
       
  5. Others
    • Please note that following cases are no longer exemptions:
      • Upgrade to Prestige Class using mileage (Z/CLS)
      • Reissue due to Name Spell Change
      • PNR with Service Fee (TASF, Virtual MCO) issued by agencies
      • PNR with HL/GK segments
      • PNR with Ticket Reconciliation Needed Indicator
      • Reissuance of totally unused tickets including itinerary that exceeds more than one year from issuance (first departure date should be within one year of ticket issuance date)
    • Ticket Handling Charge is non-refundable
    • Child discount does not apply

If you have any questions, please contact your sales representative.

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